Return & Refund Policy
At Helping Small Business Owners, customer satisfaction is important to us. Because we sell digital products and services, our refund policy differs from physical product stores.
Digital Product Policy
All products sold through our website are digital and delivered electronically. Once a digital product has been accessed, downloaded, delivered, or used, it cannot be returned.
Refund Eligibility
Refunds may only be considered under the following circumstances:
- You were charged multiple times for the same product
- The product was not delivered successfully
- The digital file is corrupted or inaccessible and cannot be resolved
- You received the wrong digital product
Non-Refundable Situations
We do not provide refunds for:
- Change of mind after purchase
- Lack of usage or understanding of the product
- Failure to read the product description before purchasing
- Compatibility issues not mentioned in the product description
- Digital products already downloaded or accessed successfully
Requesting a Refund
To request a refund, customers must contact us within 7 days of purchase with proof of transaction and a detailed explanation of the issue.
Our support team will review all refund requests carefully and respond within a reasonable timeframe.
Chargebacks and Disputes
Unauthorized chargebacks or payment disputes without contacting us first may result in suspension of access to our digital products and services.
Policy Updates
We reserve the right to modify this Return & Refund Policy at any time without prior notice.
Contact Us
For questions regarding refunds or returns, please contact us:
Helping Small Business Owners
Email: helpingsmallbusinessowners@gmail.com
Phone: +1 917-569-5510